Privacy Policy

Tella (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including SMS messaging.

1. Information We Collect

• Phone Numbers: When you provide your mobile number to use our service, we store it to send and receive SMS messages.
• Message Content: We may process message content necessary to complete transactions or provide support.
• Technical Information: We may collect limited technical data (such as timestamps or delivery status) to improve reliability.

2. How We Use Information

We use the information we collect to:

• Send you SMS messages as requested through our service
• Confirm and process money transfer instructions
• Provide customer support and security monitoring

3. SMS Messaging and Consent

By providing your mobile number and clicking 'Start Sending Money' you consent to receive SMS messages from Tella.

• Message & Data Rates May Apply.
• You can opt out at any time by replying STOP.
• Reply HELP for assistance.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited data with trusted providers only as needed to operate our messaging and payment services.

5. Data Security

We use industry-standard safeguards (such as encryption and secure servers) to protect your information.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

7. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

📧 support@tella.com
📞 (888) 608-8193